Lead time Most of our furniture is in stock. The lead time provided is an estimate based on our own experience and we will endeavour to deliver the goods to you within 15 working days, within the UK. However, we will not be responsible for unexpected manufacturing or transport delays or any losses, costs, damages or charges you may suffer if we delay, or fail, in supplying you. At the point of delivery you will be required to sign for acceptance of the goods and thereby take full procession and sole responsibility for them. Delivery notification In most cases we deliver the furniture ourselves, and need to be sure that you will be in when we arrive, Therefore, we will e-mail you 3-4 days prior to delivery to confirm the delivery date, we may be able to give you a rough idea of the likely delivery time the day before we deliver (for example, early morning from 6am or late evening up to 10pm) although this may be inaccurate due to factors beyond our control - for example traffic or weather conditions. We will also call you when we are approximately an hour away, therefore please ensure that we have all telephone numbers that might be useful for contacting you on the delivery day. If we are not able to speak to you when we are an hour away I WILL NOT DELIVER THAT DAY and delivery may be delayed by a week or more. This is to keep delivery costs to a minimum. Someone must be available to sign for the goods during normal working hours and this person should be known to you. We will not be responsible where the person signing for the goods is not the person who has placed the order/paid for the goods or the incorrect address details have been supplied. Our furniture delivery driver/courier works alone and our standard delivery is to your door. We will be happy to extend our assistance to enable you to place your furniture in a designated place in your house (if delivery is to a flat with no lift we will only deliver to the first floor) but we cannot be liable for any damage caused by this activity. Large, bulky or assembled items such as tables, beds, wardrobes, sideboards, bookcases etc will require at least two people to carry and manoeuvre, please make sure you can assist, or provide assistance. If you foresee problems with this or any other aspect of the delivery please notify us immediately. A second delivery person can be laid on at extra cost for which we can provide a quote. Before delivery please note the dimension and size of the goods you have ordered and make sure it will fit in the designated room, through passages, doorways, stairwells, landings etc on the way through. We cannot accept responsibility for any furniture that will not fit where you want it. Delivery to a work address can also be arranged but this must be specified at the time of order and be signed for by the purchaser. If you are unable to accept delivery on that date, please e-mail me 2 days before the delivery date, or extra delivery cost will be charged Delivery via Courier When receiving furniture by courier, we are unable to guarantee a delivery time. Delivery will be between 8am - 5.30pm. All parcels that are received by courier must be checked for any damages before signing. If damage has occurred please sign “goods damaged”.